Arrival:

Check-in is between 14:00 and 22:00. If the arrival is later, please contact the reception before 22:00, and a code for the main door will be provided, and we will have the room key ready for you.
 
Check-out:

The room will be available until 11:00 on the day of departure.
  
Fire Safety:

Upon arrival at the hotel, please familiarize yourself with emergency exits and escape routes. Fire alarms are installed. In case of an alarm, please immediately call 74423433.

Bicycle Parking:

Bicycles can be parked in front of the hotel. If you wish to lock your bike in the garage, please contact the reception.

Electric Kettle:

If you'd like an electric kettle with complimentary tea and Nescafé in your room, you can borrow one for free at the reception.

Bathrobes:

In all superior rooms, bathrobes are available. Guests in standard rooms can hire a bathrobe for DKK 30 by contacting the reception.

Internet:

Free wireless internet is available throughout the hotel.

Pets:

If you plan to bring a pet (dog, cat, etc.), please inform us in advance. Additional cost: 200 DKK per night. Note: This requires booking a Superior room.

Refrigerator:

All rooms are equipped with a minibar.

Breakfast Buffet:

Enjoy our breakfast buffet in our charming restaurant with a delightful view of Sønderborg Bay. Monday – Friday: 7:00 AM – 9:30 AM Weekends and holidays: 8:00 AM – 10:00 AM

Key:

Keys are provided at the reception. Please keep the key throughout your stay. On the day of departure, return it to the reception.

Smoking:

Smoking is prohibited indoors. A fee of 1,000 DKK will be charged for extra cleaning if smoking occurs in the room. Smokers are directed to the balcony and other outdoor areas.

Cleaning:

Rooms are cleaned daily. If you prefer otherwise, please contact the reception or use the 'Don't Disturb' sign on the door.

Beds:

Single beds are box mattresses of 90 cm x 200 cm. Double beds are 2 single beds put together.

Service:

Feel free to ask us for restaurant recommendations or any other assistance. We are here to help.

Ironing Board and Iron:

Ironing board and iron are available for borrowing at the reception. In the suite, there is ironing equipment in the cabinet.

Power Outlets:

The power voltage in the hotel's outlets is 220 volts. All rooms have grounded outlets.